Passengers without checked baggages can go directly to immigration/security area after self-checking in. Step 3: Select the passenger to be checked in.Step 2: Enter the booking reference, e-ticket number, or frequent flyer number (if the passengers has provided the membership card number when booking).Passengers can check-in quickly through the following 5 steps: With kiosk check-in, passengers can actively select their seats, rapidly finish the self check-in process, and obtain their boarding pass there. If you have checked in online to pre-reserve your seat and would like to change your flight plan, you can cancel your check-in at Manage Booking or contact our Customer Care Center at phone number 19001100 or email to If there are multiple e-tickets for the same itinerary in the same PNR, please check in at the airport. If a booking has more than 9 passengers, please check-in online multiple times for passengers in the same booking reference. Check-in can be proceeded each time for a maximum of 9 passengers.Passengers traveling on flights operated by other airlines (except for airlines belonging to Vietnam Airlines Group including Vasco and Pacific Airlines).Passengers traveling with children under the age of two.Passengers requesting special services (except for special meal services). Online check-in is not available for the following passengers:.Please find out more information at Airports Accept Online Check-in section. Online check-in is only accepted at certain domestic and international airports.Please be at our check-in counters before closing time. For international flights, whether having checked baggage or not, passengers are required to present their boarding passes and other identification documents at airport check-in counters.If having checked baggage, passengers go to the baggage check-in counter or check-in counter at the airport.If not having checked baggage, passengers go directly to the security area.For domestic flights, passengers note the following information:.Passengers check-in online for their flights from 24 hours to 1 hour before the scheduled departure time. Receive a boarding pass via email or download to mobile.Step 5: Receive boarding pass by one of these methods:.Step 3: Enter passport information (if required by destination country).
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